A client of mine called me the other day. Said they won’t be needing my services anymore.
No matter how much you train yourself to deal with rejection, the initial feeling you feel is a kick in the stomach. And this was a good client, one I’ve been working with for over a year. A client with whom I’ve had great working relations, where I known many team-members. Even worse- a client for which I’ve delivered great value. So the first reaction is always one of shame and misery- why did he “fire” me? What have I done wrong? And why do I deserve this treatment?
I took a few deep breaths, and decided to be the professional I aim to be. I thanked him for the opportunity to work together. I told him I’ve learnt a lot from him (the CEO) and from his team. I also told him I appreciated the fact he took the time to call me from abroad and notify me in person.